Send support requests to [email protected]. Include the email on your OttoTrader account and a short description of what you were trying to do.
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Reach us when account access, desktop setup, marketplace ownership, RTC, security, or strategy workflow questions are blocking the next step.
Desktop version, exchange mode, account email, screenshots, and exact error text help us move faster.
We support OttoTrader setup, account state, marketplace ownership, and software workflow questions.
For faster help: describe what happened, what you expected, the page or desktop tab involved, and whether you were using Demo or Live Real. Never send exchange API secrets, passwords, authenticator codes, or private keys.